Bags-on-wheels facility to make rail travel easier

Carrying your luggage to and from railway stations is going to get easier. The city division of Indian Railways will soon be providing an application-based bags-on-wheels (BOW) service, making travelling easier for passengers.

New Delhi: Carrying your luggage to and from railway stations is going to get easier. The city division of Indian Railways will soon be providing an application-based bags-on-wheels (BOW) service, making travelling easier for passengers. It would be first-of-its-kind facility for railway commuters in India. The Delhi division recently awarded a contract to a private firm to provide the services under its New Innovative Non-Fare Revenue Ideas Scheme.

An official said that the BOW application will soon be available for iPhone and Android users. With the app, passengers can raise a demand to carry their luggage to the railway station or to their home. The bags will be picked up and delivered to the destination securely.

“The firm will provide door-to-door services to passengers for a nominal fee, making the travel experience hassle-free. The bags will smoothly reach the passengers’ train coach from their home, or the other way around, as required,” the official said, adding that the facility will be very helpful for senior citizens, disabled and women passengers travelling alone. The delivery of the luggage will be ensured prior to departure of the train.


Initially, the firm will provide its services for the passengers boarding trains from New Delhi, Delhi Junction, Hazrat Nizamuddin, Delhi Cantonment, Delhi Sarai Rohilla, Ghaziabad and Gurgaon railway stations. SC Jain, DRM Delhi, said that the facility will enhance the scope of earnings for railways with straight-away non-fare revenue of Rs 50 lakh per annum and 10% revenue sharing for one year.
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