How to manage the 'internal customer': India Inc has a serious battle looming
The current attrition situation across industries in the country is rather strangely poised. While some sectors such as IT continue to witness retrenchment, for a host of others — ranging from life sciences, pharmaceuticals and healthcare to financial services and retail — the voluntary attrition rate in the previous financial year has been 14.8% to 18.5%, according to a report
engagement and well-being? The questions at this present juncture may sound regrettably rhetorical — but they are the ones HR leaders in companies across India need to be asking themselves urgently. Avik Chanda is a business advisor, researcher, columnist and entrepreneur. He is the author of “From Command To Empathy: Using EQ in the Age of Disruption”.