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With changing landscape, leaders must be agile and empathetic: Ruchi Bhalla, vice-president, Pitney Bowes

Agencies

Building a strong leadership pipeline is an ongoing process, said Ruchi Bhalla while replying to a question.

Synopsis

"The post-Covid era will usher in a new beginning for the talent landscape. Workplaces will be hybrid with a mix of remote and on-site operations," Ruchi Bhalla said.

The post-Covid era will usher in a new beginning for the talent landscape, and workplaces will be hybrid with a mix of remote and on-site operations, says Ruchi Bhalla, country head - delivery centres, India and vice-president of human resources (Asia Pacific), Pitney Bowes. In an interview, Bhalla says talent will need to be more fluid, with the ability to navigate across roles and responsibilities within the organisation to ensure maximum

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