HCL extends partnership with Barclays; to take over 460 employees
HCL will leverage its significant investments in AI and automation to transform the user experience for more than 80,000 Barclays employees across 26 countries.
HCL will leverage its significant investments in AI and automation to transform the user experience for more than 80,000 Barclays employees across 26 countries. HCL will also be providing mainframe services to Barclays, the company said.
As part of the deal, it is intended that approximately 460 Barclays employees in its Operations Center in Lithuania will transfer to HCL. The agreement with HCL forms the basis of the Barclays’ decision to conclude its operations in Lithuania, with remaining employees being offered redundancy.
Rahul Singh, President of Financial Services at HCL Technologies, commented: “We already employ more than 10,000 people in Europe, serving over 200 European clients. This new agreement will see HCL deliver transformational services to both Barclays and other major clients from Lithuania. Many well-known brands have already established their centers in Lithuania and we see good potential here due to the attractive investment climate and specialist talent."
The contract between HCL and Barclays is yet to be executed pending banking regulatory notification;, both companies hope to conclude the deal during the first quarter of 2019.
Mariano Andrade Gonzalez, the Head of BGOL, said, “While aiming to achieve the highest quality of business and services, we continuously review our operations in accordance with the long-term global strategy of Barclays. As one of the steps towards the implementation of this strategy, a decision has been made to optimize operations, meaning a number of roles could transfer to HCL Technologies, with whom we have worked closely for a few years."