IT ENABLED SERVICES
White collar gig workers will be the norm for India Inc
India Inc is opening up to the concept of white-collar staff working for multiple employers at the same time.
Reimagining business: Business leaders deliver their prognosis for the remainder of the year
As a global reset plays out, here are the forecasts, hopes and fears for the remainder of the year.
Shot in arm for BPOs: No GST on select services
Business to be treated as 'intermediary' only when there is clear facilitation of services.
Select BPO services won’t be subject to GST: Government
“The clarification will help in settling most of the frivolous objections regarding export of services in case of intermediary services,” s...
Cushman & Wakefield picks Accenture for consulting services
Accenture will manage select HR and finance and accounting functions of Cushman & Wakefield through its business process outsourcing servic...
Adapt to succeed in an as-a-service economy
The Indian IT-BPM industry has the highest relative share in India's GDP and it is the largest private sector employer in the country.
India’s feted services industry is ready to be scaled up for a bigger, international role: Nirmala Sitharaman
The government’s focus on service sector as an integral part of the ‘Make in India’ initiative will be a growth-propeller, says the ministe...
Software Technology Park of India to set up Technology park in Kohima and Dimapur
The Director General STPI Omkar Rai apprised about the decision to Nagaland Chief Minister TR Zeliang today, a release issued by CM Office ...
E-commerce boom offers a lifeline for listless BPO units
Outsourcing companies dependent once on telecom clients now look forward for business from online industry.
India wins back some voice-based BPO services from Philippines
India had lost a large chunk of its BPO business to the Philippines due to the closer cultural affinity and a natural American accent found...
Tata Consultancy Services set to replace Genpact as top BPO
In the IT space, the TCS juggernaut has left all Indian rivals way behind, and with customers increasingly preferring vendors who can offer...
Disruptive Technology: IT co IPsoft's cognitive solutions to replace human agents in BPO services
Chetan Dube, Indian born founder of the New York-based co said that by Christmas the cognitive tech will be in action in one of the largest...
Serial Entrepreneur Sets His Eyes on Home Healthcare Services
K Ganesh is starting a new business that will use technology to deliver healthcare services direct to homes across the globe.
India Inc beefs up safety for women employees; GPS-enabled, 24x7 helplines, driver verifications some of the measures
From organising escorts to take them home safe to holding self-defence workshops and even allowing them to leave early, India Inc is doing ...
BPO firm EXL Services acquires healthcare technology provider Landacorp
BPO firm EXL Services has acquired Landacorp, a provider of healthcare technology solutions with over 50 mn customers.
- Aegis purchases Sallie Mae's customer service center in the US
Aegis Ltd said that it has signed an agreement with US-based education finance service provider Sallie Mae, to acquire its customer service...
- Caliber point launches Republic, multi-tenant HR service delivery solution
Catering to the immediate need in the market place, Republic is based on a Per Employee Per Month (PEPM) pricing model, further supporting ...
- CDC Global Services eyes BPO acquisitions in India
CDC Global Services, a wholly-owned subsidiary of CDC Corporation and a provider of IT and IT-enabled services and consulting is looking at...
- Cognizant enters into global services partnerhip with SAP
IT and business process outsourcing firm Cognizant on Wednesday said it has entered into a global services partnership with business softwa...
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